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October 14, 2010

Lessons From a Humble Hero

I was deeply moved when I heard the story about Victor Perez, a Fresno man who rescued an eight-year-old girl from the clutches of a kidnapper last week. After spotting a pickup that fit a description aired on the morning news, quick-thinking Victor gave persistent chase, eventually forced the suspect to stop and helped free the young victim. We can learn from Victor’s decisive actions that fateful morning. An unemployed construction carpenter, Victor had seen hard times, laboring in the […]

September 29, 2010

The importance of customer loyalty

Sales is an extremely competitive industry with customer loyalty being the end goal. That’s why it so important to treat each interaction with a current or potential customer as an investment in that relationship. Did you know that 87% of customer said they would stop doing business with a company after a negative experience? And of those  84% said they would share their negative experience with others. On the other hand, 58% said they would recommend you to others after a positive […]

September 8, 2010

Operation Smile gets named corporate cause of the year

Today we named Operation Smile this year’s official corporate cause.  The international children’s medical charity treats facial deformities, such as cleft lips and palates, around the globe.  We are partnering with its network of independently owned and operated offices to raise funds for the organization. This is the first time Cydcor has adopted a charitable organization of this scale – it’s a great way to exercise team building among our offices and we are proud to support an organization that improves the […]

August 23, 2010

R&R Owners Weekend in Miami Beach

We just wrapped up our annual R&R Owners Weekend event at the Fontainebleau Miami Beach. This is an appreciation event for key members of our network of  independently owned sales companies. While the event had an element of business, the primary focus was rest and relaxation for the more than 600 in attendance. We enjoyed a weekend full of themed dinners, private group pool cabanas, ocean kayaks, banana boat rides, bocce ball, and ping-pong. The weekend culminated with a “Havana Nights” […]

August 16, 2010

Cydcor Named San Fernando Valley’s 2010 ‘Best Places to Work’ for Third Year

We’re so happy to announce that we’ve made San Fernando Valley’s ‘Best Places to Work’ for the third year in a row. Cydcor was specifically recognized for a supportive work environment and culture, volunteer opportunities, quality and commitment of management, and benefits. The Business Journal and Best Companies Group worked together to identify and recognize area companies with a strong commitment to workplace excellence. Both publicly and privately held organizations were selected based on benefits, corporate philanthropy, policies, work-life balance, […]

August 13, 2010

Cydcor Ranks Among San Fernando Valley’s 2010 ‘Best Places to Work’ for Third Year

WESTLAKE VILLAGE, Calif., Aug. 13 /PRNewswire/ — Cydcor, the leading provider of outsourced, face-to-face sales teams, was named among the “Best Places to Work” by the San Fernando Valley Business Journal for the third year in a row and ranked #4 for area mid-sized companies (25 to 249 employees). The Business Journal and Best Companies Group worked together to identify and recognize area companies with a strong commitment to workplace excellence.  Both publicly and privately held organizations were selected based on benefits, corporate philanthropy, policies, work-life balance, […]

August 12, 2010

Learning Is More Important Than Results

I had a conversation with an employee the other day concerning self-development.  He believed it was vital at this stage in his career to get to the next level and asked me for my advice.  My suggestion was for him to have an intense student mentality right now and to ask for and follow suggestions from his mentors, whether he agrees with the advice or not, as long as he feels the advice is ethical. Why follow advice that you […]

August 6, 2010

Getting to know Gary Polson

The San Fernando Valley Business Journal recently sat down with our very own Gary Polson to discuss his role as CEO of Cydcor for nearly a decade now, what he thinks has contributed to Cydcor’s success as one of the best sales outsourcing companies in the world and what opportunities he sees in growing Cydcor. Read the full interview with Gary Polson here.

July 26, 2010

Cydcor launches Cydcor Cares program in Southern California

We kicked off our Cydcor Cares program at the Boys and Girls Club in Thousand Oaks, California this month. The event was designed to help kids become more interested in reading. Cydcor office team members dressed up as their favorite fictional characters and read to children in kindergarten through fourth grade. The Bookaneer, a local used bookstore in Thousand Oaks,  donated dozens of children’s fiction titles to help support the event. Owner, Tracy Benedict, was thrilled with the results and  thanked Cydcor for making it […]

July 13, 2010

Giving Milestone – 500 People Making a Difference

Cydcor is proud that its Neighborhood Leader Program has reached significant milestones. To date, more than 500 team members from the various independent Cydcor offices throughout the United States and Canada have dedicated almost 300 hours to their local communities through charity and volunteer work – helping more than 28 organizations. Organizations helped in various local communities through the Neighborhood Leader Program include the Lupus Alliance of America, Feed the Children, Big Brothers Big Sisters, Make-a-Wish, Special Olympics, Habitat for […]