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May 21, 2015

How to Boost Your Customer Satisfaction

Cydcor is the worldwide recognized leader in outsourced sales teams and customer satisfaction. When a business can deliver quality customer satisfaction on a regular basis, they tend to have a greater advantage over the competition. A good experience with a company encourages consumers to go with them again and builds company loyalty. When customers are satisfied, so too is the company that provides for them. Building customer satisfaction and reducing customer overturn is a long and sometimes difficult process. Taking […]

May 14, 2015

Cydcor Reviews Winning: The Ultimate Business How-To Book

Since retiring from General Electric in 2001, Jack Welch has stayed busy. Welch led the company for forty years, challenging the competition and learning the best ways to run a large company successfully. With Winning, Welch has written the bible of business, examining the answers to the most difficult challenges people run into on the job and in their personal lives. Welch’s words speak to people at every level of business, no matter the size of the company or the […]

May 1, 2015

Cydcor Reviews ‘Business Model Generation’

About Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder & Yves Pigneur Business Model Generation features powerful strategic tools and ideas to change up a business’s model and plan for whatever tomorrow brings. Whenever an organization needs to adapt to a new market, a strategy that is different than anything before is key. Acting as handbook for leaders and visionaries, the book strives to put a new spin on outdated business models. It also […]

April 24, 2015

Cydcor Reviews ‘The Effective Executive’

About The Effective Executive: The Definitive Guide to Getting the Right Things Done by Peter F. Drucker If you’ve ever wondered what it truly means to be an effective executive, this is the book for you.  Drucker states that the measure of an executive is their ability “to get things done.” This is a book that was written nearly forty years ago, but many of the principles of decision-making are still relevant today. Effectiveness isn’t something you’re born with. Every […]

April 17, 2015

Toxic Employee Traits That Can Slow Progress

Most people will find themselves from time-to-time not performing up to their potential. It’s usually one or two things holding them back, and with the right coaching and mentoring, they can correct their flaws. When finding these types of toxic employee traits, it’s important to realize they can be fixed. Office leaders must work with their team to get rid of these flaws and improve on overall performance. A team that focuses on ridding themselves of the following toxic employee […]

April 16, 2015

Cydcor Reviews ‘Choose Yourself!’

About Choose Yourself! by James Altucher This book stresses the point that with the way the world works today, it’s never been a better time to “choose yourself,” or make yourself into the success you’ve always wanted. The support and assistance that may have once been there for people to succeed is missing, and it’s up to us to choose our own destiny. Altucher has created the perfect guide through case studies, interviews, and his own inspiring story to get […]

April 10, 2015

Cydcor Reviews ‘The Hard Things About Hard Things’

About The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz Hard Things is Ben Horowitz’s guide to things you don’t typically learn in business school. Most of this book is a summary of practical wisdom about handling the hardest problems related to starting a business. It may be exciting to jump into the business world, but it is difficult as well. Horowitz analyzes the different kinds of problems that leaders deal […]

March 19, 2015

Cydcor Reviews “Leading Outside the Lines”

About Leading Outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results by Jon R. Katzenbach and Zia Khan Focusing on the modern workplace, Leading Outside the Lines is a great book for managers and leaders who are looking for success with their team. Katzenbach is one of the better sources for tips on organization and leadership, and this book is a great example. It’s tough to find success with organization in the 21st […]

March 6, 2015

Cydcor Reviews ‘Switch’

Here is Cydcor’s Review of Switch: How to Change Things When Change Is Hard: About Switch: Switch is a story-driven narrative of why making changes to our everyday lives is difficult, but worth the trouble. This can be applied to companies, communities, and our own personal lives. Switch demonstrates that a successful change can be completed, and the steps you take to make that change can be applied to any other change you’d like to make as well. All it […]

March 5, 2015

Why Authenticity Matters in Sales

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams, author When you look to offer a service or product for consumption or use, you want to offer your clientele something that you believe in, and that has been created with authenticity. A well-treated customer who has been approached with care and earnestness is a customer who feels appreciated—and it is these customers that are […]